An AI agent that gets your money back

Most people are owed money they never claim: a refund that never arrived, compensation for a late flight, a subscription that renewed quietly at a higher price. Nox, the agent on nox.cool, looks through your receipts and bills, tells you what's worth chasing and roughly how much, and does the chasing with your OK.

Blog5 min readThe nox.cool team

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Key points

  • Money back reads four months of receipts, bills and account emails, and finds up to eight things worth chasing, each with a rough amount.
  • It looks for refunds, price drops, compensation, subscriptions to cancel, duplicate charges, bills to lower and renewals coming up.
  • Each find has a Do it button: Nox drafts the claim or the cancellation and asks before anything is sent.
  • When a task is done, you say whether you got the money back, and nox.cool keeps a running total.
  • Nox never moves money to claim anything, and it names scam emails as scams instead of acting on them.

Most people are owed money they never claim. A refund that was promised and never arrived. Compensation for a flight that landed four hours late. A free trial that quietly turned into a paid plan. A subscription that renewed at a higher price. None of it is hard to claim, it's just tedious to find and annoying to chase. That's exactly the kind of work an AI agent is good at.

What is Money back?

Money back is a part of nox.cool that looks through your email for money worth getting back, tells you what it found and roughly how much, and then has Nox do the chasing. You press Find me money, or let it look once a month on its own.

It reads:

  • the last four months of receipts, bills, renewal notices and account emails in your inbox,
  • what's arrived in your agents' own inboxes,
  • what your agents bought for you, and
  • any prices your agents are watching.

From that, it lists what you pay for regularly, and up to eight finds worth your time.

What kind of money can it find?

Each find has a type and a rough amount, most likely first:

FindExample
RefundA return you sent back three weeks ago that hasn't been refunded.
Price dropSomething you bought last week now costs less, and the shop offers a price match.
CompensationA flight that was delayed long enough to qualify for compensation.
CancelA free trial that's about to start charging, or a service you stopped using.
DuplicateTwo music services, or the same charge twice.
BillA bill that went up, worth asking to lower.
RenewalA yearly plan renewing soon, worth reviewing before it does.

Amounts are rough on purpose. A flight delay's compensation depends on the distance and the delay; a refund is whatever you paid. Money back drops anything it can't put a real figure on, rather than inventing one.

What happens when you press "Do it"?

Each find has a Do it button. Press it and Nox starts a task to chase it. For a missing refund, it might find your order, draft a polite but firm email to the shop with the order number and dates, and show it to you. For a subscription, it opens the cancellation page, works through it and stops before the final click. For flight compensation, it fills in the airline's claim form for you to check.

Anything that sends, submits or cancels waits for your OK. You can edit the email on the approval card before it goes. Nox never moves money to claim anything, and it won't touch anything that asks for codes, keys or a payment.

How do you know it worked?

When a task is done, nox.cool asks one question: Did you get it back? Say yes and the amount goes into your running total, "back so far". Open finds add up to "could come back". You can undo an answer if you tapped the wrong one.

Can Nox lower bills and software costs too?

Yes, with a little more help. Add Haggler from the agent gallery. It reads what you pay for software and bills (from Ramp if you use it, and the invoices in your email), finds unused seats, tools that do the same job and cheaper plans, each with the evidence, and drafts a counter-offer before each renewal. It checks on the first of every month for what renews soon. Like everything else, it never sends, signs, cancels or spends without you.

For everyday shopping, a watch can tell you when something you bought, or want, drops in price. Read more in An AI agent that works while you sleep.

What does it need from you?

Just your email. Connect Gmail in nox.cool (or through the 1,000+ apps it can connect to) and Money back can read it. It doesn't need your bank login. A look costs a couple of cents. You can press Find me money up to three times a day, and you only get a notice from the monthly look when it actually finds something.

The short version

Money back finds refunds, price drops, compensation and subscriptions you'd forgotten, with rough amounts. Nox does the claiming and cancelling, and asks before anything is sent. You keep a running total of what came back.

Money back is available today in nox.cool's early access, by invite. Read how Nox asks before it acts, or try a task on the home page.

Questions and answers

How does Nox find money I'm owed?

With your email connected, Money back reads the last four months of receipts, bills and account emails, plus what your agents bought and any prices they're watching. It lists what you pay for regularly and up to eight finds worth chasing, each with a rough amount.

Can Nox cancel subscriptions for me?

It can find them and do the cancelling: open the right page, fill in the form or write the email. Anything that sends or submits waits for your OK first.

Can it claim flight delay compensation?

Yes. If an email shows a delayed or cancelled flight, Money back flags it with a rough amount based on the distance and delay, and Nox can fill in the airline's claim form for you to check and approve.

Does Nox need access to my bank account?

No. Money back works from your email: receipts, bills, renewal notices and account messages. It never moves money itself, and it won't act on anything that asks for codes, keys or a payment.

How often does it look?

Whenever you press Find me money, up to three times a day, and once a month on its own if you switch that on. You only get a notice when the monthly look finds something.

Try it with Nox

nox.cool is in early access. Sign in, or ask for an invite on the home page.

Money, Refunds, AI agents

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